Error when
deploying AX Report to
SQL Reporting Server - Client
found response type of 'text/html;charset=utf8;' but expected 'text/html'
When deploying the AX 2009 reports
using the "Microsoft Dynamics AX 2009 Report
Deployment" application you may hit the following error after a while:
Client
found response type of 'text/html;charset=utf8;' but expected 'text/html'
We find that the error commonly
occurs due to the length of time it takes to deploy the reports and
the following 3 things should help in reducing the deployment time
and load:
(1) If you are using Windows Server 2008/R2 then temporarily
disable Windows Server 2008 User Account Control (this requires a reboot
of the
system), until the reports are deployed.
(2) Temporarily stop/disable Anti-Virus software and services during the deployment only.
(3) Reduce the number of Reports Libraries and Reports per Language. By
default, reports from all languages that are enabled in the LANGUAGETABLE of
the AX database are
deployed (this can be over 40+ languages). Prior to the reports deployment you
can change the LANGUAGETABLE so that it only deploys Reports for the languages
(cultures) that you want deployed.
To do this set the value 0 in the LabelFile column
of the LANGUAGETABLE table for languages (LANGUAGEID column) you dont want
to deploy reports for.
IMPORTANT NOTE: Make a backup of the table and/or
database before changing the values. Also be aware that if you have
any AX clients that has
references to those languages that are disabled then they won't be able to log
into AX.
Here is a sample SQL update statement to set the value zero in the
LabelFile column for all languages except the ones specified in
the WHERE clause:
e.g. The following statement will NOT update
the values for LANGUAGEID en-us or sv-fi, but set the Value 0 for all other
LANGUAGEID values
UPDATE LANGUAGETABLE SET LabelFile=0 where LANGUAGEID <>
'en-us' and LANGUAGEID <> 'sv-fi'
Error access SSRS reports -
System.Web.Configuration.RegexWorker threw an exception
Lately we run into following problem: when
navigating to any SSRS report
via Enterprise portal or even by the SSRS report
manager site, the following error is
displayed where the report should appear:
An error has occurred
during report processing. (rsProcessingAborted). The type initializer for
'System.Web.Configuration.RegexWorker' threw an exception.
The cause of the issue is that permissions for:
· for SQL 2005 the
account running the IIS application pool for Report Manager (should be bc proxy
account)
· for SQL 2008 the
account running SSRS (should
be bc proxy account)
are incorrect.
Granting admin rights to the accounts involved and then restarting IIS (or
stopping starting the SQL 2008 SSRS process)
can quickly prove whether you have a permissions issue. If it works with admin
rights then you can remove the admin rights and make sure the accounts have
permission to use DLLs in the GAC (typically C:\windows\assembly). You can
verify exactly which DLL needs permission by checking the full error log at:
· C:\Program
Files\Microsoft SQL Server\MSSQL.3\Reporting Services\LogFiles for SQL 2005 Reporting Services
· C:\Program
File\Microsoft SQL Server\MSRS10\Reporting Services\LogFiles for SQL 2008 Reporting Services
· Error during processing of
'AX_CompanyName' report parameter. (rsReportParameterProcessingError)
· We came across an issue recently
where the Dynamics AX 2009 reporting extensions and sql reporting services reports
deployed successfully. However when trying to browse and view ANY of the
published reports on the SQL Reportingserver
or via role centers we get the following error displayed:
· Error during processing of
‘AX_CompanyName’ report parameter. (rsReportParameterProcessingError)
·
and furthermore in the Windows Application Event log on the SQL Reporting server we get the
following error logged:
· Event Source: Microsoft.Dynamics.Framework.BusinessConnector
Event Category: None
Event ID: 1000
Description:
Dynamics Adapter LogonAs
failed.
Microsoft.Dynamics.BusinessConnectorNet.NoIISRightsException
at Microsoft.Dynamics.BusinessConnectorNet.Axapta.Logon(BC_PROXY_ACCOUNT_INFO*
pBCProxyAccountInfo, String company, String language, String objectServer,
String configuration)
at Microsoft.Dynamics.BusinessConnectorNet.Axapta.LogonUsingBCProxyAccount(_SEC_WINNT_AUTH_IDENTITY_W*
pImpersonatedUserAccount, NetworkCredential bcProxyCredentials, String company,
String language, String objectServer, String configuration)
at Microsoft.Dynamics.BusinessConnectorNet.Axapta.LogonAs(String
user, String domain, NetworkCredential bcProxyCredentials, String company,
String language, String objectServer, String configuration)
at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsAdapter.LogonAs(String
user, String domain, NetworkCredential bcProxyCredentials, String company,
String language, String objectServer, String configuration)
· After further troubleshooting we
identified that the user was not licensed for the "Enterprise
Portal Framework" module. SQL Reporting extensions
and integration uses the .NET Business Connector (BC.NET) and BC.NET requires Enterprise Portal
Framework license, even if you are not using Role Centers and Enterpise Portal.
When the business connector connects to the AOS server if it does not find the
license key, it throws the NoIISRightsException error message as seen in
the event log.
·
· To check whether you are licensed,
run the Dynamics AX Client and go to Administration
-> Setup -> System Information -> License Information and click on the
Web tab
·
· An error has
occurred during report processing. (rsProcessingAborted)
· In Dynamics AX 2009 a
very common scenario with Enterprise Portal and Role Center is that only users
that are local Administrators on the machine where Microsoft
SQL Server 2005 is installed can correctly see Microsoft SQL Server 2005Reporting Services reports
(based on Microsoft SQL Server 2005 Analysis Services).
· All the non-admin users see the
following error message
instead:
· An error has occurred during report
processing. (rsProcessingAborted) Get Online Help
Query execution failed for data set 'Company'. (rsErrorExecutingCommand) Get
Online Help
For more information about this error navigate to the report server on
the local server machine, or enable remote errors
· Here, the non-admin users don't have
permission to access the target OLAP cube.
· The permissions to access the OLAP
cube need to be set up independently from Dynamics AX using Microsoft SQL Server Management
Studio (for example). The TechNet article Configure security settings for cubes describes step by step how the
correct permissions can be assigned.
Problems when deploying Report
Projects - AL.exe
Recently we run into some problems while we wanted
to install AX 2009 on an stand alone server.
The OS is Windows 2003 SP2
The SQL Server is: SQL 2008
We have installed:
· .Net Frame work:
2.0, 3.5 SP1
· IIS 6.0
· SQL Server 2008
· Visual Studio 2008
Shell (isolated mode)
· Windows SDK for
Windows Server 2003 R2
We have also already patched the following
dll:
Microsoft.Dynamics.Setup.ReportingServices.dll
(using the SP1 version of this dll).
But we got the following error when trying to deploy the Report
Projects to the reporting services.
Unable to load one or more of the requested
types.
Retrieve the LoaderExceptions property for more information.
Error: The following
components have not been installed or are not configured correctly:
AL.exe
Please consult your administrator or the documentation.
System.InvalidOperationException: The following components have not been
installed or are not configured correctly:
AL.exe
Please consult your administrator or the documentation.
The entire message was:
Unable to load one or more of the requested types. Retrieve
the LoaderExceptions property for more information.
at
System.Reflection.Module._GetTypesInternal(StackCrawlMark& stackMark)
at System.Reflection.Assembly.GetTypes()
at ClrBridgeImpl.GetTypes(ClrBridgeImpl* , Char*
assemblyName, Boolean* isException)
Error: The following
components have not been installed or are not configured correctly:
AL.exe
Please consult your administrator or the
documentation.
System.InvalidOperationException: The following
components have not been installed or are not configured correctly:
AL.exe
Please consult your administrator or the
documentation.
at Microsoft.Dynamics.Framework.Deployment.Reports.InstalledComponents.ThrowComponentsNotInstalled(String[]
componentNames)
at Microsoft.Dynamics.Framework.Deployment.Reports.InstalledComponents.VerifyAlAndDslToolsAreInstalled()
at Microsoft.Dynamics.Framework.Deployment.Reports.ExportOperations.BuildProjects(IEnumerable`1
projectPaths, DeploymentLogger logger, List`1& reportLibraries)
at Microsoft.Dynamics.Framework.ReportsDeployment.DeploymentForm.<>c__DisplayClassc.b__7(Object
, DoWorkEventArgs )
at Microsoft.Dynamics.Framework.ReportsDeployment.DeploymentForm.backgroundWorker_DoWork(Object
sender, DoWorkEventArgs e)
at
System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at
System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
The deployment log file can be found at
"C:\Documents and Settings\myname\Local Settings\Temp\1\tmpE4.txt"
We then found out that still not all required
components were installed.
We were still missing Redistributable Package on our instance.
after you install:
Microsoft Visual Studio 2008 Shell (isolated mode) Redistributable Package you
should install the shell (step 2):
Part 2: Install the shell
After you install the redistributable package, you must install the shell.
Complete the following steps to install the shell.
1. On the computer's
hard drive, locate the VS 2008 Shell Redist\Isolated Mode folder.
2. Double-click the
.exe file located in that folder. For example, if you installed the US English
version of the redistributable package, double-click the
vs_shell_isolated.enu.exe file.
3. Follow the
directions in the Microsoft Visual Studio 2008 Shell (isolated mode) wizard to
complete the installation Please remember that no matter what operating system
you are using you should install as well: Windows SDK for Windows Server 2008
and .NET Framework 3.5
The problem can be solved by ensuring you install
all the pre-requisites in the order given as per the installation guide.
Unable to install Dynamics AX 2009 Reporting Extensions
In the Dynamics AX 2009 Setup
when you are trying to install the Dynamics AX 2009 Reporting Extensions for Microsoft SQL
Server Reporting Services you might run into the
following error message:
An error occurred during
setup of Reporting extensions.
Reason: Invalid URI: The URI is empty.
System.UriFormatException: Invalid URI: The URI is empty.
At the same time in the DynamicsSetup.txt you
can find the following Exception:
Reason: Invalid URI: The URI is empty.
System.UriFormatException: Invalid URI: The URI is
empty.
at System.Uri.CreateThis(String uri, Boolean
dontEscape, UriKind uriKind)
at System.Net.WebRequest.Create(String
requestUriString)
at Microsoft.Dynamics.Setup.ReportsServerInstaller.VerifyStateOfReportServer(String
instanceName)
at Microsoft.Dynamics.Setup.Driver.RunReportingSetupManagerDeploy()
If you run into this error, you Microsoft SQL Server Reporting Services were
not correctly configured to work for Dynamics AX 2009!
Please follow the Microsoft Dynamics AX 2009 Installation
Guide ConfigureReporting Services section (page 64) to
configure the Microsoft SQL Server Reporting Services and try to install the Dynamics AX 2009 Reporting Extensions
again.
Dynamics AX 2009 Report Deployment error
Good morning
If you get either of the following two errors when deploying SQL Reports
from Dynamics AX 2009 over
to SQL Reporting services, you may have a bad <URLRoot>
parameter in file <drive:>\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ReportServer\rsreportserver.config.
(might be in ...\MSSQL.2\... sometimes)
The <URLRoot> parameter needs to have the
value corresponding to the web site containing the Reports and ReportServer
virtual folders. Error #1 is
caused when your Sharepoint EP is installed on the same server at port 80, and
when you have the default url value in rsreportserver.config. Error #2 is clearer.
Error #1
____________________________
Error: Deployment failed
unexpectedly with the message:
Client found response content type of 'text/html; charset=utf-8', but expected
'text/xml'.
The request failed with the error message:
--
<HTML dir="ltr">
<HEAD><meta name="GENERATOR" content="Microsoft
SharePoint" /><meta name="progid"
content="SharePoint.WebPartPage.Document" /><meta
HTTP-EQUIV="Content-Type" content="text/html; charset=utf-8"
/><meta HTTP-EQUIV="Expires" content="0"
/><meta name="ROBOTS" content="NOHTMLINDEX"
/><title>
[snip…]
<span id="ctl00_PlaceHolderMain_LabelMessage">File Not
Found.</span>
<P><span class="ms-descriptiontext">
<span
id="ctl00_PlaceHolderMain_helptopic_troubleshooting"><A
Title="Troubleshoot issues with Windows SharePoint Services. - Opens in new window"
HREF="javascript:HelpWindowKey('troubleshooting')">Troubleshoot
issues with Windows SharePoint Services.</A></span>
[snip…]
See the log file for further details.
Deployment failed with the following exception:
System.InvalidOperationException: Client found response content type of
'text/html; charset=utf-8', but expected 'text/xml'.
The request failed with the error message:
--
<HTML dir="ltr">
<HEAD><meta name="GENERATOR" content="Microsoft
SharePoint" /><meta name="progid"
content="SharePoint.WebPartPage.Document" /><meta
HTTP-EQUIV="Content-Type" content="text/html;
charset=utf-8" /><meta HTTP-EQUIV="Expires"
content="0" /><meta name="ROBOTS"
content="NOHTMLINDEX" /><title>
[snip…]
Error #2
____________________________
Deploying 0 data source(s) and 1 design(s) in 40
culture(s) (40 item(s) total)...
Unable to connect to http://xxxx:xxxx/reportserver/ReportService2005.asmx as specified
in the config file for the report server at c:\Program Files\Microsoft SQL
Server\MSSQL.2\Reporting Services\ReportServer\RSReportServer.config.
If this url is not correct please update the config file, otherwise make sure
the report server is configured correctly.
The deployment log file can be found at "C:\Documents and Settings\Administrator\Local
Settings\Temp\tmp4.txt"
I installed SQL Server 2008 Reporting Services with
Microsoft Dynamics AX 2009 Reporting Extensions on a 64-Bit Windows
Server 2008 system. While Deploying the reports I encountered the
following errormessage:
=====================================================================================
Error: Deployment failed
unexpectedly with the message: Not found See the log file for further details.
Deployment failed with the following exception: System.Management.ManagementException:
Not found at
System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus
errorCode) at System.Management.ManagementObject.Initialize(Boolean
getObject) at System.Management.ManagementBaseObject.get_Properties()
at System.Management.ManagementBaseObject.GetPropertyValue(String
propertyName) at Microsoft.Dynamics.Framework.Deployment.Reports.SrsWmi.get_InstanceName()
at Microsoft.Dynamics.Framework.Deployment.Reports.WmiUtilities.<>c__DisplayClass1.<GetInstalledWmiInstance>b__0(SrsWmi
s) at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1
source, Func`2 predicate) at Microsoft.Dynamics.Framework.Deployment.Reports.WmiUtilities.GetInstalledWmiInstance()
at Microsoft.Dynamics.Framework.Deployment.Reports.WmiUtilities.GetReportServerConfigPath()
at Microsoft.Dynamics.Framework.Deployment.Reports.ReportLibraryDeployer.DeployBusinessLogicAssemblies(IEnumerable`1
businessLogicAssemblies, DeploymentLogger logger) at Microsoft.Dynamics.Framework.Deployment.Reports.ReportLibraryDeployer.Deploy(IEnumerable`1
reportLibrariesToDeploy, IEnumerable`1 transitiveReferenceClosure,
IEnumerable`1 cultures, DeploymentLogger logger, Func`2
connectionStringModifier)
=====================================================================================
To resolve this error it
is important to perform the following steps:
Step 1 Patch your AX Installer:
To patch the Setup application, complete the
following steps.
1. Copy the contents of the CD folder from the Microsoft Dynamics AX 2009 DVD to a shared network folder.
(Because all subsequent Microsoft Dynamics AX installations must be performed from
this folder, you must make the location accessible to all users who will
install.)
2. Go to the location where you extracted the
Service Pack 1 files. From the \Support\AXSetupResources directory, copy the
Microsoft.Dynamics.Setup.
ReportingServices.dll file.
3. Paste the file into the following locations,
replacing the existing files: [SharedFolder]\CD\Msi\Components32\Program
Files\Microsoft Dynamics AX\50\Setup
[SharedFolder]\CD\Msi\Components64\Program Files\Microsoft Dynamics AX\50\Setup
4. Install Microsoft Dynamics AX reporting extensions from the shared
folder.
Step 2 Install Reporting Extensions
Install Reporting extensions
from the Patched AX installer.
Step 3 KB 957312:
Follow the steps in the following article:
Known Issues and Solutions
This section lists the most common issues encountered when building the
integration between Microsoft Dynamics® AX, SSRS and
OLAP and the solution recommended by the Microsoft Dynamics® AX Support
team.
Issue:
Error trying to deploy reports
Microsoft Dynamics AX Reporting Project
Deployment: The following components have not been installed or are not
configured correctly: AL.exe
Solution:
Download and install the Windows SDK for Windows Server 2008 and .NET Framework 3.5 Ensure it is
fully installed.
NOTE: Install regardless of operating system
Issue:
Error trying to deploy reports
System.InvalidOperationException:
The following components have not been installed or are not configured
correctly: Microsoft Domain-Specific Language Tools
Solution:
Download and install these required components. Microsoft Visual Studio 2008 Shell (isolated mode) Redistributable
Package
1. Save the download
locally
2. Extract the package
3. Run the
vs_appenvredist.msi
NOTE: Install
regardless of operating system
Issue:
Error trying to deploy reports
Microsoft Dynamics AX Reporting Project
Deployment: ClrBridgeLoader: fatal error :
Microsoft.Dynamics.ClrBridge.dll cannot be loaded.
Fatal error: ClrBridge is note loaded.
Solution:
Ensure you are trying to deploy reports from the SSRS server and that you can validate the SSRS server name in the Reporting Servers from within
Microsoft Dynamics AX 2009.
If this error appears right
after installing the reporting extensions,
launch the report deployment tool again.
Issue:
Enterprise Portal (EP) or SSRS Reports
don’t run or stop working
An
attempt has been made to use a data extension 'AXDATAMETHOD' that is not
registered for this report server. (rsDataExtensionNotFound)
or
data
extension 'AXQUERY' and 'AXADOMD'
Solution:
Installing or Reinstalling Reporting Extensions
will resolve this issue. As a precaution make a Backup of:
Program Files\Microsoft SQL Server\MSSQL.\Reporting Services\ReportServer folder
NOTE: SSRS updates
or Service Packs may remove entries from rsreportserver.config file.
Issue:
Enterprise Portal (EP) Reports don’t run or stop working
A
ProgressTemplate must be specified on UpdateProgress control with ID
'AxProgressControl'
Solution:
You can resolve the issue by using one of the three methods below:
1. Apply the hotfix
from KB957312 to the RTM version
2. Upgrade to Dynamics AX 2009 SP1
3. Un-install
Microsoft .NET 3.5 SP1 and reinstall Microsoft .NET 3.5 without SP1
Issue:
Report deployment tool Crashes
Attempted
to read or write protected memory. This is often an indication that the
memory is corrupt
Solution:
If multiple versions of Dynamics AX are installed on the same server you
will need to change your AX 2009 Path in your environment variables
ahead of your AX 4.0 path to
avoid running the wrong version of DLL’s
Issue:
Error running reports
Error during processing
of 'AX_CompanyName' report parameter. (rsReportParameterProcessingError).
Solution:
Process OLAP the cubes to supply data to the reports
or
An incorrect Execution account has been specified in the Reporting Services Configuration
Manager
Note: For SSRS 2008
the BC proxy is required to be the Execution account and for SSRS 2005 an Execution account should
not be used. Also look at application event log for details on other
issues.
Important: Running SSRS in
SharePoint integrated mode is not support with Microsoft Dynamics AX
Issue:
Enterprise Portal (EP) web site runs but not the reports in the EP web
parts:
Dynamics Adapter LogonAs
failed
or
Microsoft.Dynamics.BusinessConnectorNet.LogonFailedException
Solution:
Leave the Execution account blank on SSRS 2005
or set to BC Proxy account on SSRS 2008
(Microsoft Dynamics AX 2009 SP1
only)
NOTE: SSRS Execution
account is set to an account other than BC Proxy Account
Issue:
EP or SSRS Reports don’t
run or stop working
Dynamics Adapter
LogonAsGuest failed
or
FatalSessionException...
Solution:
The issue is caused by the Reporting Services web site set to anonymous
Authentication. Changing the SSRS website
to Integrated and/or un-marking Anonymous Authentication will resolve this
issue.
Issue:
Double Hop \ Kerberos Authentication
An Error has occurred
while establishing as connection to the Analysis Server
or
Reports don’t display in the EP website from a Client Browser not local to
the IIS server
Cannot
read information from SQL Server Reporting Services. Validate that the
Report Manager URL is correct
Solution:
Setup Service Principle names (SPN) and Delegation to allow the passing of
Kerberos certificate
Issue:
Office Data Connection (ODC) file deployment fails with SQL Server
2008
Microsoft Dynamics AX is searching for
the SQL Server 2005 Microsoft.AnalysisServices.dll (v9.0.242.0)
Solution:
Apply one of the following hotfixes:
· For Microsoft Dynamics AX 2009 RTM: Apply the fix
from KB957312
· For Microsoft Dynamics AX 2009 SP1: Apply the fix
from KB960158
If the hotfix does not resolve the issue, make sure
you are running a Dynamics AX 2009 client
on the EP web server when deploying the ODC files. As a workaround
you can manually deploy the ODC files by following these steps:
2. Save the ODC on the
SSAS server
3. Open the ODC file
with Notepad or any other text editor
4. Edit the odc file
with the following changes: Data Source=OLAPServerName
Initial Catalog=OLAPDbName
Add SSPI=Kerberos after Initial Catalog if using Kerbersos (in red only required
for Kerberos authentication)
…
….
Provider=MSOLAP.3;Integrated Security=SSPI;Persist Security Info=True;
DataSource=;Initial Catalog=Dynamics AX;SSPI=Kerberos
…
5. Save the changed
ODC file.
6. Go to EP main site.
7. Click on Site
Actions > Site Settings.
8. Under Galleries,
click on Master pages.
9. Click on View all
site content (top left).
10. Click on Data
Connections folder.
11. Import the edited
ODC file.
Issue:
DataSet panel is missing in Report Designer when creating reports in Visual
Studio Server 2008
Solution:
For Visual Studio 2008, apply the fix in KB947173
OR
apply Microsoft Visual Studio 2008 Service Pack 1.
Issue:
"Connection forcibly closed by remote host" in Dynamics setup log when trying to create
an EP site in AX 2009
Solution:
Download and install the Microsoft Analysis Management Objects:
· for SQL Server
2005: Microsoft SQL Server 2005 Management Objects Collection package
· for SQL Server
2008: Microsoft Analysis Management Objects package
Issue:
"Client found response content type of 'text/html; charset=utf-8', but
expected 'text/xml'"
Solution:
Ensure SSRS service is
running and are able to connect to instance via SQL Server Management Studio.
Note: Additional information can be found in SSRS error log.
Issue:
Exception from HRESULT: 0X80041FFF
Solution:
Change Visual Studio project location to local drive if using a network share
Issue:
The Analysis extension is not seeing the SQL cluster name for Analysis Services when Analysis services is setup on a SQL cluster.
You will get an error similar
to this when trying to install Analysis Extension in this environment:
Connecting
to SQL Server 2005 Analysis Services on server 'SQL02'
and instance 'MSOLAP$ANALYSIS'.
A connection cannot be made. Ensure that the server is running.
No connection could be made because the target machine actively refused
it 127.0.0.1:2383
An error occurred while Setup was connecting
to SQL Server Analysis Services instance
'MSOLAP$ANALYSIS' on server 'SQL02'.
An error occurred while Setup was connecting
to SQL Server Analysis Services instance
'MSOLAP$ANALYSIS' on server 'SQL02'.
Solution:
The workaround is to manually run the script to create the Dynamics AX OLAP
db from the AX 2009 CD.
Navigate to this folder \support\Analysis Services\Scripts
on your AX 2009 installation CD.
Then run the dynamicsax.xmla script from within SQL Management Studio
(connected to the SSAS instance).
This script will create the Dynamics AX OLAP database.
Issue:
BC Proxy account fails to start for the SSRS reports
in Enterprise Portal with RPC exception 5
When Enterprise Portal starts for the first time and displays SSRS reports, normally two Business
Connectors are started. After a period of time or if the impersonated web user
logs out for the SSRS Proxy
account you may experience an RPC error 5
access denied and the SSRS reports
will no longer display in Enterprise Portal.
Example
Error:
Event Type: Error
Event Source: Dynamics .NET
Business Connector 5.0
Event Category: None
Event ID: 180
Date: 10/7/2008
Time: 6:21:04 PM
User: N/A
Computer: AX2009
Description:
Microsoft Dynamics AX Business Connector Session 18.
RPC error: RPC exception 5 in Ping
occurred in session 36
Solution:
RPC error 5 can occur if
the SSRS Execution account is
set in the Reporting Services Configuration Manager. If the
account used is the Business Connector proxy account the first startup of the
Business Connector will work, but not any subsequent startups unless the IIS
application pool if recycled or an IIS reset is done.
SSRS 2005
Remove the SSRS execution
account through Reporting Services Configuration Manager
SSRS 2008
Change the SSRS service to
start as the Business Connector Proxy account and remove the SSRS execution account through Reporting Services Configuration
Manager.
Note: Changing the SSRS account
would require a change in the registered SPN’s if you are using Kerberos
authentication
This section lists the most common
issues encountered when building the integration between Microsoft Dynamics® AX, SSRS and
OLAP and the solution recommended by the Microsoft Dynamics® AX Support team.
Issue:
Error trying to deploy reports
Microsoft Dynamics AX Reporting Project
Deployment: The following components have not been installed or are not
configured correctly: AL.exe
Solution:
Download and install the Windows SDK for Windows Server 2008 and .NET Framework
3.5 Ensure it is fully installed.
NOTE: Install regardless of operating system
Issue:
Error trying to deploy reports
System.InvalidOperationException: The following components have not been
installed or are not configured correctly: Microsoft Domain-Specific Language
Tools
Solution:
Download and install these required components. Microsoft Visual Studio 2008
Shell (isolated mode) Redistributable Package
1. Save the download locally
2. Extract the package
3. Run the vs_appenvredist.msi
NOTE: Install regardless of operating system
Issue:
Error trying to deploy reports
Microsoft Dynamics AX Reporting Project
Deployment: ClrBridgeLoader: fatal error :
Microsoft.Dynamics.ClrBridge.dll cannot be loaded.
Fatal error: ClrBridge is note loaded.
Solution:
Ensure you are trying to deploy reports from the SSRS server and that you can validate the SSRS server name in the Reporting Servers from within
Microsoft Dynamics AX 2009.
If this error appears right after installing
the reporting extensions, launch the report
deployment tool again.
Issue:
Enterprise Portal (EP) or SSRS Reports
don’t run or stop working
An attempt has been made to use a data extension 'AXDATAMETHOD' that is not
registered for this report server. (rsDataExtensionNotFound)
or
data extension 'AXQUERY' and 'AXADOMD'
Solution:
Installing or Reinstalling Reporting Extensions
will resolve this issue. As a precaution make a Backup of:
Program Files\Microsoft SQL Server\MSSQL.\Reporting Services\ReportServer folder
NOTE: SSRS updates or Service Packs may
remove entries from rsreportserver.config file.
Issue:
Enterprise Portal (EP) Reports don’t run or stop working
A ProgressTemplate must be specified on UpdateProgress control with ID
'AxProgressControl'
Solution:
You can resolve the issue by using one of the three methods below:
1. Apply the hotfix from KB957312 to the RTM version
2. Upgrade to Dynamics AX 2009 SP1
3. Un-install Microsoft .NET 3.5 SP1 and reinstall Microsoft .NET 3.5 without
SP1
Issue:
Report deployment tool Crashes
Attempted to read or write protected memory. This is often an indication that
the memory is corrupt
Solution:
If multiple versions of Dynamics AX are installed on the same server
you will need to change your AX 2009 Path in your environment
variables ahead of your AX 4.0
path to avoid running the wrong version of DLL’s
Issue:
Error running reports
Error during processing of
'AX_CompanyName' report parameter. (rsReportParameterProcessingError).
Solution:
Process OLAP the cubes to supply data to the reports
or
An incorrect Execution account has been specified in the Reporting Services Configuration Manager
Note: For SSRS 2008 the BC proxy is required
to be the Execution account and for SSRS 2005 an Execution account should not be used.
Also look at application event log for details on other issues.
Important: Running SSRS in
SharePoint integrated mode is not support with Microsoft Dynamics AX
Issue:
Enterprise Portal (EP) web site runs but not the reports in the EP web parts:
Dynamics Adapter LogonAs failed
or
Microsoft.Dynamics.BusinessConnectorNet.LogonFailedException
Solution:
Leave the Execution account blank on SSRS 2005 or set to BC Proxy account on SSRS 2008 (Microsoft Dynamics AX 2009 SP1
only)
NOTE: SSRS Execution account is set to an
account other than BC Proxy Account
Issue:
EP or SSRS Reports don’t run or stop
working
Dynamics Adapter LogonAsGuest failed
or
FatalSessionException...
Solution:
The issue is caused by the Reporting Services web site set to anonymous
Authentication. Changing the SSRS website
to Integrated and/or un-marking Anonymous Authentication will resolve this
issue.
Issue:
Double Hop \ Kerberos Authentication
An Error has occurred while establishing
as connection to the Analysis Server
or
Reports don’t display in the EP website from a Client Browser not local to the
IIS server
Cannot read information from SQL Server Reporting Services. Validate that the Report Manager URL is correct
Solution:
Setup Service Principle names (SPN) and Delegation to allow the passing of
Kerberos certificate
References:
White Paper: Configuring Kerberos Authentication with Role Centers
KB917409: How to configure SQL Server 2005 Analysis Services to use Kerberos authentication
MSDN blog: Enterprise Portal Kerberos Delegation for connecting to Reporting/Analysis Services on a different box
TechNet blog: Understanding Kerberos Double Hop
TechNet webcast: How to understand, implement, and troubleshoot Kerberos
double-hop authentication
Issue:
Office Data Connection (ODC) file deployment fails with SQL Server 2008
Microsoft Dynamics AX is searching for the SQL Server 2005
Microsoft.AnalysisServices.dll (v9.0.242.0)
Solution:
Apply one of the following hotfixes:
* For Microsoft Dynamics AX 2009 RTM: Apply the fix from KB957312
* For Microsoft Dynamics AX 2009 SP1: Apply the fix from KB960158
If the hotfix does not resolve the issue, make sure you are running a Dynamics AX 2009 client
on the EP web server when deploying the ODC files. As a workaround you can
manually deploy the ODC files by following these steps:
1. Click here to download a new ODC file (Dynamics_AX.odc).
2. Save the ODC on the SSAS server
3. Open the ODC file with Notepad or any other text editor
4. Edit the odc file with the following changes:
Data Source=OLAPServerName
Initial Catalog=OLAPDbName
Add SSPI=Kerberos after Initial Catalog if using Kerbersos (in red only
required for Kerberos authentication)
…
….
Provider=MSOLAP.3;Integrated Security=SSPI;Persist Security Info=True;
DataSource=;Initial Catalog=Dynamics AX;SSPI=Kerberos
…
5. Save the changed ODC file.
6. Go to EP main site.
7. Click on Site Actions > Site Settings.
8. Under Galleries, click on Master pages.
9. Click on View all site content (top left).
10. Click on Data Connections folder.
11. Import the edited ODC file.
Issue:
DataSet panel is missing in Report Designer when creating reports in Visual
Studio Server 2008
Solution:
For Visual Studio 2008, apply the fix in KB947173
OR
apply Microsoft Visual Studio 2008 Service Pack 1.
Issue:
"Connection forcibly closed by remote host" in Dynamics setup log when trying to create
an EP site in AX 2009
Solution:
Download and install the Microsoft Analysis Management Objects:
* for SQL Server 2005: Microsoft SQL Server 2005 Management Objects Collection
package
* for SQL Server 2008: Microsoft Analysis Management Objects package
Issue:
"Client found response content type of 'text/html; charset=utf-8', but
expected 'text/xml'"
Solution:
Ensure SSRS service is running and are able
to connect to instance via SQL Server Management Studio.
Note: Additional information can be found in SSRS error log.
Issue:
Exception from HRESULT: 0X80041FFF
Solution:
Change Visual Studio project location to local drive if using a network share
Issue:
The Analysis extension is not seeing the SQL cluster name for Analysis Services when Analysis services is setup on a SQL cluster.
You will get an error similar
to this when trying to install Analysis Extension in this environment:
Connecting to SQL Server 2005 Analysis Services on server 'SQL02' and instance
'MSOLAP$ANALYSIS'.
A connection cannot be made. Ensure that the server is running.
No connection could be made because the target machine actively refused
it 127.0.0.1:2383
An error occurred while Setup was
connecting to SQL Server Analysis Services instance 'MSOLAP$ANALYSIS' on server 'SQL02'.
An error occurred while Setup was
connecting to SQL Server Analysis Services instance 'MSOLAP$ANALYSIS' on server 'SQL02'.
Solution:
The workaround is to manually run the script to create the Dynamics AX OLAP db from the AX 2009 CD.
Navigate to this folder \support\Analysis Services\Scripts on your AX 2009 installation
CD.
Then run the dynamicsax.xmla script from within SQL Management Studio
(connected to the SSAS instance).
This script will create the Dynamics AX OLAP database.
Issue:
BC Proxy account fails to start for the SSRS reports in Enterprise Portal with RPC
exception 5
When Enterprise Portal starts for the first time and displays SSRS reports, normally two Business
Connectors are started. After a period of time or if the impersonated web user
logs out for the SSRS Proxy
account you may experience an RPC error 5 access denied and the SSRS reports will no longer display
in Enterprise Portal.
Example
Error:
Event Type: Error
Event Source: Dynamics .NET Business Connector 5.0
Event Category: None
Event ID: 180
Date: 10/7/2008
Time: 6:21:04 PM
User: N/A
Computer: AX2009
Description:
Microsoft Dynamics AX Business Connector Session 18.
RPC error: RPC exception 5 in Ping occurred in
session 36
Solution:
RPC error 5 can occur if the SSRS Execution account is set in
the Reporting Services Configuration Manager. If the account used is
the Business Connector proxy account the first startup of the Business
Connector will work, but not any subsequent startups unless the IIS application
pool if recycled or an IIS reset is done.
SSRS 2005
Remove the SSRS execution account through Reporting Services Configuration Manager
SSRS 2008
Change the SSRS service to start as the
Business Connector Proxy account and remove the SSRS execution account through Reporting Services Configuration Manager.
Note: Changing the SSRS account
would require a change in the registered SPN’s if you are using Kerberos
authentication
Tips and Tricks
* Windows SDK for Windows Server 2008 and .NET Framework 3.5 – only Developer
Tools / Windows Development Tools / .NET Development Tools needs to be
installed.